Legal

Legal

You are 100% responsible and liable for using our products LEGALLY.

“The “Laws – Regulations – Rulings” links below are not all inclusive and may not be up to date.

Terms of Service

This site is owned and operated by MDDIALER TECHNOLOGIES, (“we”, “us”, “our” or “MDDIALER TECHNOLOGIES “). MDDIALER TECHNOLOGIES provides its services to you (“Customer”, “you” or “end user”) subject to the following conditions.

THIS IS A LEGALLY BINDING CONTRACT AND YOU AGREE TO USE THE PRODUCTS AND SERVICES IN FULL COMPLIANCE WITH ALL APPLICABLE LAWS. YOU INDICATE YOUR AGREEMENT WITH THESE TERMS BY ANY OF THESE WAYS:

  • MAKING ANY USE OF MDDIALER TECHNOLOGIES
  • INDICATING YOUR ELECTRONIC CONSENT ONLINE (such as SignNow®, or DocuSign®, or WPESign – ApproveMe)
  • SIGNING A PRINTED WRITTEN VERSION OF THESE TERMS
  • EMAILING YOUR CONSENT

If you visit or shop at our website or any other affiliated reverse phone lookup websites, you affirmatively accept the following conditions. Continued use of the site and any of MDDIALER TECHNOLOGIES services constitutes the affirmative agreement to these terms and conditions.

MDDIALER TECHNOLOGIES reserves the right to change the terms, conditions and notices under which the MDDIALER TECHNOLOGIES sites and services are offered, including but not limited to the charges associated with the use of the MDDIALER TECHNOLOGIES sites and services.

Electronic Communications

  • When you visit MDDIALER TECHNOLOGIES websites or send Email to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by Email or by posting notices on this site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

Trademarks and Copyright

2.1 All content on this site, such as text, graphics, logos, button icons, images, trademarks or copyrights are the property of their respective owners. Nothing in this site should be construed as granting any right or license to use any Trademark without the written permission of its owner.

Services & Conditions

3.1 MDDIALER TECHNOLOGIES shall not be held liable for any delay or failure to provide service(s) at any time. In no event shall MDDIALER TECHNOLOGIES, its officers, Directors, Employees, Shareholders, Affiliates, Agents or Providers who furnish services to customer in connection with this agreement or the service be liable for any direct, incident, indirect, special, punitive, exemplary or consequential damages, including but not limited to loss of data, lost of revenue, profits or anticipated profits, or damages arising out of or in connection to the use or inability to use the service. The limitations set forth herein apply to the claimed founded in Breach of Contract, Breach of Warranty, Product Liability and any and all other liability and apply whether or not MDDIALER TECHNOLOGIES was informed of the likelihood of any particular type of damage.

3.2. MDDIALER TECHNOLOGIES makes no warranties of any kind, written or implied, to the service which it provides.

3.3. MDDIALER TECHNOLOGIES provides prepaid services only. You must keep a positive balance to retain services with MDDIALER TECHNOLOGIES. You must pay all negative balances immediately. Customer agrees to keep a positive balance in customer’s account at all times and agrees to pay the rate in which the customer signed up for any destinations. Customer agrees to pay any and all charges that customer incurs while using MDDIALER TECHNOLOGIES service.

3.4. MDDIALER TECHNOLOGIES VOIP and Cloud services are not intended for use as a primary telephone source for business or residential users. MDDIALER TECHNOLOGIES does not provide e911 service.

3.5. All calls placed through Blazon Solutions VOIP network to US48 destinations are billed at 6 second increments unless otherwise stated.

3.6. Violation of any state or federal laws or laws for any other competent jurisdiction may result in immediate account termination and/or disconnection of the offending service

3.7. MDDIALER TECHNOLOGIES reserves the right to terminate service at any time with or without notice, especially if Customer is found to be in violation of MDDIALER TECHNOLOGIES Terms & Conditions. You agree that MDDIALER TECHNOLOGIES shall not be liable to you or to any third party for any modification, suspension or discontinuance of service.

3.8. Due to the nature of this industry and high credit card fraud rate, MDDIALER TECHNOLOGIES reserves the right to request the following documentation for verification purposes; A copy of the credit card used to establish the account along with valid photo identification such as a Passport, Drivers License or other Government issued identification.

3.9. The customer will assure all traffic (data or VOIP) originated from their infrastructure, considering network and equipments, has the capability to avoid & prevent hacking. Any traffic originated in the customer infrastructure is their responsibility and the customer must pay it in full to MDDIALER TECHNOLOGIES, even if the traffic is not originated by the customer.

Technical & Support

4.1 MDDIALER TECHNOLOGIES Technical Support is available 24*7 on all weekdays and also on weekends. To avail our Technical Support call us at our Number +91- 9372225205 or Skype us at live: support_68477

4.2. Monthly Technical Support

4.3. MDDIALER TECHNOLOGIES monthly support subscriptions covers the configurations and troubleshooting for the following issues:

Campaigns – outbound, inbound and blended campaign creation and configurations

Lists/Leads – creation of lists and loading of leads.

Statuses/Dispositions configuration

Call Times configuration

Basic configuration (one level only)

Basic tutorial for Campaign and Leads management.

4.4. All advance configurations not listed above will be charged with the regular hourly support rate of $50 per hour.

4.5. We provide limited support and provide sample configurations for IP Phones/Soft phones. It is the end user’s responsibility to properly configure their workstations and devices for use with MDDIALER TECHNOLOGIE services.

4.6. Leads Management, Campaign Management, Agent Monitoring and Reports Generation are end user’s responsibility.

Refund Policy

5.1 VoIP and Cloud Services: We offer full refunds on remaining pre-paid balance on VoIP and Cloud (minutes) services upon request for all payments made within 7 days.

5.2. Monthly Subscriptions: We do not offer refunds for monthly subscriptions such as Hosted Dialer, Managed Services, DID’s or Toll Free numbers

5.3. Prepaid Technical Support, Training and Consulting Services: We offer refunds only if no technical support, training and consulting services has been rendered.

5.4. There are no refunds for one-time/setup fees

Site Policies, Modification & Severability

6.1. We reserve the right to make changes to our site, policies, and these Terms & Conditions at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.

General Complaints

7.1. Please send reports of activity in violation of these Terms & Conditions to info@mddialer.com. MDDIALER TECHNOLOGIES will reasonably investigate incidents involving such violations. MDDIALER TECHNOLOGIES may involve and will cooperate with law enforcement officials if any criminal activity is suspected. Violations may involve criminal and civil liability.

PayPal Payments

8.1. In case of payment via PayPal.com, customer fully understands that there will be no tangible product shipping to any address. The customer understands that they are purchasing services for which MDDIALER TECHNOLOGIES provides online Call History (CDR) for VOIP/Cloud usage and/or outbound/inbound reports for the Dialer. In case of PayPal disputes the customer agrees to abide by MDDIALER TECHNOLOGIES online Call History (CDR) for VOIP/Cloud usage and/or outbound/inbound reports for delivered service totaling the PayPal.com payment.

Limitation of Liabilities

9.1. In no event shall MDDIALER TECHNOLOGIES be liable to any party for any direct, indirect, incidental, special, exemplary or consequential damages of any type whatsoever related to or arising from this website or any use of this website, or any site or resource linked to, referenced, or access through this website, or for the use or downloading of, or access to, any materials, information, products, or services, including without limitation, any lost profits, business interruption, lost savings or loss of programs or other data, even if MDDIALER TECHNOLOGIES is expressly advised of the possibility of such damages.

Call Compliance

10.1. MDDIALER TECHNOLOGIES has full USA, UK and Canada and Australia regulatory compliance. Customer fully understands that it is their responsibility to follow these regulations. Failure to do so may result in immediate account suspension and/or disconnection.

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