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Cloud Contact Center Solutions offered by MDDIALER TECHONOLOGIES helps contact centers increase the efficiency, productivity and market share.
Our Cloud Contact Center Solution doesn’t require any expensive hardware or software.
Start with ACD, and integrate CRM, API, and Dialers. Quality management, reporting and analytics using Web based Admin Tool

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Voice Chat

Customers having any issue on Predictive dialer then we support talk to our customer care representatives anytime anywhere.you are able to automatically record all call being received by the agents or allow the agents control over when they can start or..

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Email Chat

Customer can rely on us for assured and detailed resolution over email. Drop your queries at info@mddialer.com ,you are able to automatically record all call being received by the agents or allow the agents control over when they can start or..

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Live Chat

To find immediate and instant resolution of your issues, interact with our customer support officer over chat.you are able to automatically record all call being received by the agents or allow the agents control over when they can start or..

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Predictive Dialer

A predictive dialer is an automated telephone dialing system that enables call center agents to dramatically increase..

CRM Integration

MDdialer have a team of experienced consultants that can support you with all your integration needs.

We configure the Dialer to its best potential for you and further in any unfavourable situation, our prompt technical support is always there.

Integrated Call Recording

you are able to automatically record all call being received by the agents or allow the agents control over when they can start or..

Manual Dialer

Manual dialer still very useful then directly dialing from soft/hard phone. Reports can still be gathered to monitor progress.

Agent Dashboard

Our beautifully designed dashboard keeps your managers up to date with Current stats, Agent sales, Talk time and QA..

Dialing Features

Our dialer features the only no-pause dialing system in the industry, which results in significantly less hangups from..

Troubleshooting and Configuration

We configure the Dialer to its best potential for you and further in any unfavourable situation, our prompt technical support is always there.

By opting for an option of taking all the voicemails to your emails, you can always check the calls that you could not receive

Pop up will open when the user clicks the Caller ID pop up in the bottom right hand corner of the screen.

We take care of every aspect of the DID set up to give you a firm platform for productive communication.

Why choose us

Save time and money on a complete  Chat/email. Expert engineers install and maintain your server environment so you can get back to business. 24*7 troubleshooting , maintenance and engineering support. reliable performance in hosted dialer services built on a high-availability infrastructure so you can depend on your mail arriving in time.

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