Agent Dashboard

Agent Dashboard

MDdialer Agent Dashboard Screen

Our beautifully designed dashboard keeps your managers up to date with Current stats, Agent sales, Talk time and QA failed calls. They can see the whole business situation as well as individual performance in a glance. This way they have all necessary information at one place and they can take better decisions to improve the business.

Our dashboard is very useful as it fairly shows lot of information in precise and relevant form which is observable and can be monitored by managers. In call center industry competition is common as same sort of products and services are offered by different call centers therefore managers want to demonstrate progress of their agents.

Agent Dashboard Features

Multiple simultaneous campaigns (Agent)

Automatic CRM Information Pop Up

Play audio files during calls & Generate Reports

Multi agent access from anywhere

Call transfer & conference & Caller History

Unlimited agents & voip channels

Quick Access to Built-in CRM

Call recording and whisper coaching

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